Caregiving without the chaos
Last updated: July 28, 2026
These Terms of Service ("Terms") govern your use of the CompassCare mobile application and the website at compasscareapp.com (together, the "Service"), provided by CompassCareApp LLC. By downloading, accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
CompassCare is a personal organization tool that helps families coordinate caregiving — tracking medications, appointments, care-team contacts, documents and reminders, and building an emergency summary you can hand to a hospital. It keeps your information organized in one place, on your device.
CompassCare is not a medical device and does not provide medical advice, diagnosis or treatment. Information you store or view in the app, including the Crisis PDF, is for your own organizational reference only. It does not replace speaking to a clinician. Always rely on a qualified healthcare professional for medical decisions, and never disregard or delay professional medical advice because of something in the app. In an emergency, call your local emergency number.
You must be at least 18 years old to use the Service. By using CompassCare you confirm that you meet this requirement.
CompassCare includes a 7-day free trial, which starts the first time you open the app. It requires no card and there is nothing to cancel. After it ends, a paid plan is required to keep using premium features.
| Plan | Price (US) | Type |
|---|---|---|
| Monthly | $3.99 / month | Auto-renewing subscription |
| Yearly | $39.99 / year | Auto-renewing subscription |
| Lifetime | $99 | One-time purchase |
Prices vary by country and the price shown at checkout in your local currency is the one that applies.
Purchases are processed and managed by the Apple App Store or Google Play, not directly by CompassCare. Payment is charged to your store account at confirmation. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel a subscription at any time:
Refunds are handled by whichever store you bought through, under that store's policy. For Apple purchases, use is also governed by Apple's standard Licensed Application End User License Agreement.
The 7-day trial is built into the app and does not require payment details. It is not an App Store or Google Play introductory offer, so nothing charges automatically when it ends — the app simply asks you to choose a plan if you want to continue with premium features.
You are responsible for the accuracy of the information you enter, and for keeping your device and store account secure. Because CompassCare stores your information on your device and Care Mode is designed to be handed to another person, you are responsible for deciding who you hand your unlocked phone to. You agree to use the Service only for lawful, personal caregiving and organizational purposes.
You agree not to misuse the Service, including by attempting to reverse-engineer, copy, resell or disrupt it, using it to violate any law, or storing content that infringes the rights of others.
Your use of the Service is also governed by our Privacy Policy, which explains what stays on your device, what leaves it, and why.
The Service is provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, CompassCareApp LLC is not liable for any indirect, incidental or consequential damages, or for any loss arising from your reliance on information stored in the app. Because CompassCare does not provide medical advice, it is not responsible for health outcomes. Because your data lives on your device, we cannot recover it if you lose or wipe your phone — keep your own backups.
We may update the Service or these Terms from time to time. If we make material changes we will update the "Last updated" date above. Continued use after changes means you accept the revised Terms.
Questions about these Terms? Email care@compasscareapp.com.